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Where is the game code I brought yesterday?
Where is the game code I brought an hour ago?
My order is marked shipped but it's not in my email nor junkmail box.
How can I ensure my purchase can arrive in timely fashion?
Why is Download version better than the DVD version of the same game?
I was half way through a purchase and got disconnected, now I cannot finish the transaction.
How to run Metro: Last Light on DirectX 9?
How do I leave feedbacks for sellers on eCrater?
Where can I download Steam Launcher?
The link I received for game code doesn't work.
AMD Rewards
AMD Radeon rewards


Where is the game code I brought yesterday?
It was sent to the email address that's registered to your PayPal account. If you haven't receive it yet, 99.9% it's sitting in the Junk mail folder especially if you are using Hotmail, AOL, Outlook, MSN, or Live.com email. Also, if you are using an email client software such as Outlook Exp., Thunderbird, Opera, or Eudora, it will not retrieve anything off your server's junk mail box, so you will have to log on to your email server from your web browser to access that junk mail box.

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Where is the game code I brought an hour ago?
Obligations at work/job sites prevent me from doing personal stuffs in the morning. But if you purchase in the evening, usually I can get it delivered pretty fast. Check your PayPal account to see if your transaction has marked SHIPPED yet. If it's not then please give me a few hours to get back to my office or home from job site, classes, restaurant, or zzzland. If it is already marked SHIPPED, that means it was already sent to the same email address that's registered to your PayPal account. Take a look at first FAQ entry.

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My order is marked shipped but it's not in my email nor junkmail box.
For all my customers who use AOL, Hotmail, Live, and Outlook.com email address, I will always send a duplicate of the original email from a different server in case my first mail get eaten by Microsoft servers. But I never have to do that for customers who use Gmail or Yahoomail. In the event your code never arrives, let me know and I WILL get the code to you with alternative methods.

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How can I ensure my purchase can arrive in timely fashion?
I guarantee all of my digital deliveries arrive within 12 hours from purchase. And before you make the purchase, you can always use the Contact Seller button on my listing pages to check if I am available to process and deliver anytime soon. As for physical delivered items, they are shipped out on the next business day with tracking number.

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Why is Download version better than the DVD version of the same game?
First - You don't have to go look for patch update yourself. Second - A big benefit of digital download is that you will be able to play your game on Steam or Origin years down the road even when the next Windows platform doesn't support the old game by then. I own some old games on CD that were made for Windows 95 and I can't even install them on Windows 7. But I purchased couple download version of the same games on Steam and I can play them on Win7 because Steam or Origin provides such support. Third - Save Earth! We no longer need paper and plastic to make the product nor fuel to move them.

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I was half way through a purchase and got disconnected, now I cannot finish the transaction.
Check PayPal to see if your payment was sent, if not then start over with your purchase and payment, I will delete the incomplete transaction for you and you don't have to worry a thing. Please note that if I see an order without payment sitting there for more than 5 hours, I will assume it was a mistake and delete the transaction.

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How to run Metro: Last Light on DirectX 9?
If your video card does not support DirectX 11, change the r_api switch to 0 in your user.cfg file. - For Windows 7, location of the files is at: C:\Users\(your user name)\AppData\Local\4A Games\Metro LL\(numbered folder)\user.cfg - Right click on the file and select "Open with" or "Open" and use Notepad as your editing software. - Scroll down when you see lines begin with R, there should be a line like this: r_api 2 - replace the 2 with 0 and that will make the game run on DirectX9 instead of DirectX11. - Save the file and restart the game.

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How do I leave feedbacks for sellers on eCrater?
Once you completed your purchase payment, you should received an e-mail from noreply@ecrater.com with a link allowing to leave feedback. Then 20 days later they will resend the link to you again.

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Where can I download Steam Launcher?
www.steampowered.com/getsteam

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The link I received for game code doesn't work.
I check the links at least twice a week and will post updates here. AMD changes their's once every couple months but Nvidia has been remain the same so far. Check current links below.

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AMD Rewards
AMD.com/amdrewards

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AMD Radeon rewards
https://www.amd4u.com/radeonrewards/

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Last Updated: 3 Aug 2017 22:45:57 PDT home  |  about  |  terms  |  contact
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